1. Introduction
Atmnishtha Wholesale Pvt. Ltd. (“we,” “us,” “our,” or “Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information on our platform.
Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read and understood this policy.
2. Information We Collect
A. Information You Provide:
- Account registration information (name, email, phone, address)
- Business details (company name, tax ID, business license)
- Payment information (credit card, bank account details)
- Shipping and billing addresses
- Customer communications and support inquiries
- Product reviews and ratings
- Survey responses and feedback
B. Information Collected Automatically:
- IP address and device information
- Browser type and version
- Pages visited and time spent on each page
- Cookies and tracking technology data
- Search queries and product browsing history
- Location data (if permitted)
C. Information from Third Parties:
- Payment processors and financial institutions
- Shipping and logistics providers
- Social media platforms (if you connect your account)
3. How We Use Your Information
We use the information we collect for the following purposes:
- Processing orders and payments
- Delivering products and services
- Providing customer support and handling complaints
- Sending order confirmations and shipping updates
- Personalizing your experience and recommendations
- Conducting marketing and promotional activities
- Analyzing platform usage and improving our Services
- Detecting and preventing fraud and security incidents
- Complying with legal obligations and regulations
- Conducting business analytics and market research
4. Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist us in operations (payment processors, shipping companies, customer support platforms)
- Business Partners: Affiliate programs and co-marketing partners
- Legal Authorities: When required by law, court orders, or to protect our rights
- Acquirers: In case of business merger, acquisition, or asset sale
We do NOT: Sell your personal information to third parties for their marketing purposes without your explicit consent.
5. Cookies and Tracking Technology
What are Cookies? Cookies are small text files stored on your device that help us remember your preferences and track your activity.
Types of Cookies We Use:
- Essential Cookies: Required for platform functionality and security
- Performance Cookies: Used to analyze how users interact with our platform
- Marketing Cookies: Used to deliver personalized advertising and promotions
Your Cookie Choices: You can control cookie settings in your browser preferences. However, disabling certain cookies may affect platform functionality.
6. Data Security
We implement comprehensive security measures to protect your information:
- SSL/TLS encryption for data transmission
- Secure payment gateway with PCI DSS compliance
- Restricted access to sensitive data
- Regular security audits and vulnerability assessments
- Employee training on data protection practices
Note: While we strive to protect your information, no system is completely secure. We cannot guarantee absolute security of data transmitted over the internet.
7. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your information (subject to legal obligations)
- Opt-out: Unsubscribe from marketing communications
- Portability: Request your information in a portable format
To exercise these rights, please contact us at privacy@mahimawholesale.com.
8. Data Retention
We retain your information for as long as necessary to:
- Provide our Services and fulfill your requests
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
- Prevent fraud and maintain security
Once the purpose is fulfilled and no legal hold applies, we securely delete or anonymize your information.
9. Third-Party Links
Our platform may contain links to third-party websites and services that are not operated by us. This Privacy Policy does not apply to third-party platforms.
We encourage you to review the privacy policies of any third-party sites before providing your information.
10. Children's Privacy
Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children.
If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child's account.
