Please read these terms carefully before using our platform
Last Updated: October 28, 2024
By accessing and using the Mahima Wholesale platform (“Services”), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Services.
We reserve the right to modify these terms at any time. Your continued use of the platform following the posting of revised terms means you accept and agree to the changes.
Product Descriptions: We strive to provide accurate product information. However, Mahima Wholesale does not warrant that product descriptions, pricing, images, or other content on our platform is accurate, complete, reliable, current, or error-free.
Availability: Product availability is subject to stock levels. We reserve the right to limit quantities ordered or refuse orders for any reason.
Pricing: We reserve the right to change prices at any time. Prices on our platform are valid only at the time of purchase.
Minimum Orders: Minimum order quantities apply as specified for each product category. Special pricing is available for larger bulk orders.
Order Confirmation: Order confirmation is sent via email upon receipt of your order. Confirmation does not guarantee product availability or pricing.
Order Cancellation: Orders may be cancelled within 24 hours of placement. Cancellations after this period may incur charges.
Order Modification: Contact customer support within 2 hours of placing an order to make modifications.
Accepted Payment Methods: Credit cards, debit cards, bank transfers, digital wallets, and other methods as displayed on our platform.
Payment Processing: Payment must be received before order processing. We use secure payment gateways to protect your financial information.
Credit Terms: Credit terms are available for established businesses upon approval. Specific terms will be communicated separately.
Taxes and Duties: Prices exclude applicable GST and other taxes unless stated otherwise. International orders may be subject to customs duties and import taxes.
Failed Payments: In case of payment failure, your order will be held for 24 hours. After this period, your order may be cancelled automatically.
Delivery Timeframes: Standard delivery is 3-7 business days. Express delivery options are available for additional charges.
Shipping Address: You are responsible for providing accurate shipping information. We are not responsible for delivery delays due to incorrect addresses.
Shipping Costs: Shipping costs are calculated based on location and order value. Free shipping may apply on qualifying orders.
Delivery Risk: Products are at your risk upon delivery. We recommend inspecting packages immediately upon receipt.
Delayed Delivery: While we strive to meet delivery timelines, delays may occur. We are not liable for losses arising from shipping delays beyond our reasonable control.
Return Eligibility: Products can be returned within 7 days of delivery if they are defective or damaged.
Return Process: Contact customer support with your order details and issue description. Return shipping labels will be provided for eligible returns.
Refund Timeline: Refunds are processed within 7-10 business days after we receive and inspect the returned items.
Non-Returnable Items: Customized, opened, or used products cannot be returned unless defective.
Return Shipping: Return shipping costs may be deducted from refunds for non-defective items returned without valid reasons.
All content on our platform, including logos, images, text, and graphics, is the property of Mahima Wholesale or its content suppliers and is protected by international copyright laws.
You may not reproduce, distribute, or transmit any content without prior written permission from Mahima Wholesale.
Unauthorized use of our intellectual property may result in legal action.
You agree not to:
Violation of these terms may result in account suspension or legal action.
